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CUSTOMER REVIEWS
Good Process improvement ideas
This Book is a good read. Gives a common sense approach to Business Process improvements and shows what to expect as results. I started reading this book way before Toyota recalls but find it interesting that the relevance of the content still remained the same even after all the recalls.Goes to show that the Toyota way is time tested. Has been very helpful in creating solutions and managing the business processes both in manufacturing and non...
Why Toyota will recover from the current crisis
I wish I would have read this book before I started studying any of the Lean/Six Sigma literature or even the Theory of Constraints for that matter. This book does an outstanding job of explaining the concepts Toyota developed through the years that heavily influenced the Lean/Six Sigma literature. I found myself reading the book to see how Toyota could have faltered as they have of late, but what I found instead was good proof of why Toyota will recover...
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